Florence nurse

Case study: Enham Trust

Here’s how Florence helps Enham Trust service manager Melani Carpenter save time and fill shifts quickly.

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About Enham Trust

Enham Trust provides a range of different services for people with disabilities, including residential care, care at home, physiotherapy and supported employment.

Over the past 100 years, Enham Trust has given care and support to more than 250,000 people.

How Florence helps

Recruitment is one of the biggest challenges at Enham Trust. And without enough qualified, experienced nurses, care assistants and support workers, the business can’t expand and grow.

That’s where Florence comes in.

Melani Carpenter shares…

“My day-to-day job at Enham Trust includes rota planning, client reviews, one-to-ones with senior staff members, and staying up to date with what’s going on.”

“It’s a varied role, and sometimes I have to think outside the box and tackle things I don’t expect.”

“Getting agency staff can be time-consuming, and in the past, I’ve waited hours for a callback. Thankfully, things are different with Florence.”

Four Florence care professionals in a group

Florence makes life easier

“Last week, I posted 20 shifts, and they all got picked up within 10 minutes. Honestly, that’s amazing.”

“The same Florence professionals come back time and again, which is key for us. It means consistency for our service users and permanent staff: they know who everyone is and how they work.”

“You can tell Florence nurses, care assistants and support workers really love what they do. These days, we view them as part of the team.”

Finding peace of mind

“Working with Florence has saved me time and given me peace of mind.”

“There aren’t many agencies that make medication training mandatory, but Florence does. That’s really useful for us.”

“I also like how skills are listed on Florence care professional profiles. That’s great, because it means I don’t have to double-check when people arrive for their shifts.”

"If I need a worker with a specific skillset, I can select the skills I want when I post a shift."

Melani Carpenter, Enham Trust

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Florence can help you schedule your own staff first, fill shift gaps with reliable agency staff, and provide essential training.
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