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Florence vs Agencies

Florence vs. agencies

Why use Florence instead of healthcare staffing agencies?

Florence isn't an agency: we're the best way to fill shifts with your full-time team (plus reliable healthcare professionals when you need them).

How we're different from agencies

Unlike agencies, we actually save you time and money.
Our app fills shifts with the right people, in real time – helping you deliver care effortlessly.

Transparent

Efficient

Affordable

Supportive

Fast

Shift summary in the Florence app

Fill shifts with your own staff first (yes, really)

Would your agency help you fill shifts with your team instead of theirs?

Of course not.

Florence does, because we're on your side. Use Florence to take the struggle out of filling shifts, and deliver superior care.

Fill shifts instantly, without spending hours on calls and email

Post shift, fill shift.

That's how it works with the Florence app. Say goodbye to chasing agencies - your shifts have been filled in a few taps of a button.
Florence user using there app on the go

Florence vs. agencies

Agencies
Staffing
Booking
Efficiency
Retention
Post shifts effortlessly. No phoning necessary
Auto-fill shifts with your own staff first
Retain more permanent staff by prioritizing their shifts
Call an agency. Wait. Call another one. Repeat…
No option but to book agency's own staff
Only fills shifts with agency's own staff
Spend
Hidden Costs
Tracking
No hidden fees, ever
No paper invoices or handwritten worksheets
Last minute fees, cancellation fees and commission bumps
Paper invoices create manual work
Features
Timesheets
Continuity of care
Instant approval from anywhere, anytime
Invite staff back, again and again
Paper timesheets cause errors and delays
A new person every time, no continuity of care
Inspections
Audits
Documentation
Full digital record, accessible any time
Access background checks, training dates anytime
No digital record of who’s worked in your home
Physical folders need a lot of work to keep accurate
Team support
Account management
Response time
Dedicated local account manager
Instant help from any device, at any time
Different person every time you call
Slow responses which can leave you understaffed
Agencies
Staffing
Booking
Efficiency
Retention
Post shifts to Florence and watch them fill. No phoning necessary.
Auto-fill shifts with your own staff first
Retain more perm staff by prioritising their shifts.
Ring up. Say what you need. Wait. Ring another agency. Wait.
No option but to book agency's own staff.
Only fills shifts with agency's own staff.
Spend
Hidden Costs
Tracking
No hidden fees, ever.
Flexible management
Tracking your home's spend on staffing is made easy and accessible when stored online.
Last minute fees. Cancellation fees.
Hard to adjust
Traditional services often send paper invoices, meaning it's more difficult to stay on top of your staffing spend.
Features
Timesheets
Continuity of care
Instant approval
Digital timesheets mean you can approve invoices from anywhere at anytime.
Continuous care
Invite staff back again and again, or set up a block booking.
Inaccurate payments:
Using paper timesheets mean you have a limited time to approve, which can lead to payment errors
Just filling in
With traditional services it's harder to know who's working until they
CQC
Audits
Record-keeping
Full transparency (employee documents for CQC inspections available in few clicks)
Error-tree records
Have access to a comprehensive history of timesheets, accessible from any device- handy for when you need to generate reports.
No digital record of who's worked in your home.
Unreliable information
Physical folders of timesheets mean a lot of work is needed to keep historical information accurate for CQC reports.
Team Support
Account management
Response time
Dedicated local account manager
Instant help
Get instant help from any device when you need emergency assistance, even if you're out of office.
A different person every time you call.
Slow responses
If someone doesn't show up for a shift, you may be le on hold trying to end emergency cover, leaving you understaffed.
Agencies
Staffing
Booking
Post shifts to Florence and watch them fill. No phoning necessary.
Ring up. Say what you need. Wait. Ring another agency. Wait.
Efficiency
Auto-fill shifts with your own staff first
No option but to book agency's own staff.
Retention
Retain more perm staff by prioritising their shifts.
Only fills shifts with agency's own staff.
Spend
Hidden Costs
No hidden fees, ever.
Last minute fees. Cancellation fees.
Tracking
Flexible management
Tracking your home's spend on staffing is made easy and accessible when stored online.
Hard to adjust
Traditional services often send paper invoices, meaning it's more difficult to stay on top of your staffing spend.
Features
Timesheets
Instant approval
Digital timesheets mean you can approve invoices from anywhere at anytime.
Inaccurate payments:
Using paper timesheets mean you have a limited time to approve, which can lead to payment errors
Timesheets
Continuous care
Invite staff back again and again, or set up a block booking.
Just filling in
With traditional services it's harder to know who's working until they
CQC
Audits
Full transparency (employee documents for CQC inspections available in few clicks)
No digital record of who's worked in your home.
Record-keeping
Error-tree records
Have access to a comprehensive history of timesheets, accessible from any device- handy for when you need to generate reports.
Unreliable information
Physical folders of timesheets mean a lot of work is needed to keep historical information accurate for CQC reports.
Team Support
Account management
Dedicated local account manager
A different person every time you call.
Response time
Instant help
Get instant help from any device when you need emergency assistance, even if you're out of office.
Slow responses
If someone doesn't show up for a shift, you may be le on hold trying to end emergency cover, leaving you understaffed.

Rigorous onboarding and vetting taken care of for you

Easily review all temporary staff, see past work history

Send shift invitations to your staff or Florence staff

Case studies

Angela Boxall
Angela Boxall

COO, Majesticare

What I love most about working with Florence is the honesty, transparency and communication, which has been there from the start.

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Fiona McAnespie
Fiona McAnespie

Director of Care and Support, Radius Housing

We needed an easy-to-use solution. Thanks to Florence, we’ve reduced our reliance on paper... [and] we can spend more time caring for people.

See more
Rachael Ellis
Rachael Ellis

Director of Nursing, Enable Care

Before we switched to Florence, we had trouble filling shifts when people called in sick, but now I have peace of mind.

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Gabriella Zahariev
Gabriella Zahariev

Roster Coordinator, Vida Healthcare

I’ve built a list of your nurses that have taken the time to understand us and enjoy working for us, and I invite them back regularly.

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Smiling care home manager using Florence
Melani Carpenter

Service manager, Enham Trust

If I need a healthcare professional with a specific skillset, I can select the skills I want when I post a shift.

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Maria Anghelide

General manager, Melbourn Springs

It's nice to know that when you need help with staffing, you can rely on Florence.

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Darren Kelly - a care home manager using Florence
Darren Kelly

Care home manager, Oakminster Healthcare

Whenever you need support, there’s always someone on the end of the phone and there’s a real personal touch, which is amazing.

See more

Try Florence for free

Fill your shifts faster. Book a free demo and get started today.
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